South Ayrshire Council appoints new digital transformation manager

Alan O'Neill - Image credit: South Ayrshire Council

South Ayrshire Council has appointed a new digital transformation manager to oversee its Transform South Ayrshire programme.

Alan O’Neill, who is originally from Australia, will focus on leading the ICT Foundations workstream as well as taking forward a review of the council’s IT service when he takes up the post later this month.

O’Neill has held a number of senior roles leading IT and business change for large organisations, most recently as IT group manager for Australian engineering company Monaldelphous.

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Valerie Andrews, Executive Director – Resources, Governance and Organisation at South Ayrshire Council, said: “Alan is joining the council at a really exciting point in our transformation journey and we look forward to welcoming him into post.

“His skills and experience mean he’ll be able to hit the ground running and work with colleagues from across the Council to continue our work to Transform South Ayrshire.”

Transform South Ayrshire is made up of three workstreams.

One, ICT Foundations, focuses on IT infrastructure, particularly internet connectivity, internal telecommunications, end user computing, and IT hosting and resilience.

South Ayrshire Goes Digital centres on delivering services to residents online, particularly online payments and bookings, and developing the website to support that. 

South Ayrshire Ways of Working is aimed at introducing more flexible and agile working arrangements such as job redesign, digital records management, enhancing electronic communications and developing organisational culture.

O’ Neill said: “I’m thrilled to be joining the council and look forward to working with the team and colleagues to take forward this challenging work programme, which will make a massive difference for our customers, staff and residents. 

“As a new South Ayrshire resident myself, I’m also looking forward to getting to know my local community and the wider South Ayrshire area and seeing how the council can make a difference for people in their everyday lives.”